skip to main content

Terms and conditions

By registering and paying for the Research Conference 2025 to be held at the RACV Club on 6 - 7 February 2025 inclusive, you are agreeing to these terms and conditions.

Event fees

Event fees are quoted in Australian dollars (AUD) and include GST. Inclusions are described on the conference website.

Payment

Registration is not confirmed until payment in full has been received. The Australian Council for Educational Research reserves the right to refuse entry until such time as the payment is settled if payment is not received prior to the event.

Payment can be made:

  • Online by credit card (Visa, Mastercard, American Express). Please note credit card surcharges apply.
  • By invoice

Registration cancellations

A substitute delegate can be nominated to attend in your place at any time up to 48 hours prior to the start of the Event.

Should you be unable to find a replacement and seek a refund see the refund terms below.

Refunds

You will be given a refund for any reason up until 30 days prior to the first day of the Event.

Thereafter, refunds will only be given as required by the Australian Consumer law.

Where a registrant is entitled to a refund as above or under the special Cancellation provisions (Special Provisions) below, the amount will be returned, less any administration fee, to the original payer and by the same method as the original payment. ACER will make reasonable endeavours to refund within ten (10) business days.

Special provisions (event cancellation, postponement, enforced restrictions and change of format)

Event Cancellation: Should the event be cancelled, due to government enforced restrictions, delegates are entitled to a full refund of their registration less any merchant or booking fees incurred during the process. Expenses incurred for travel, accommodation or other costs associated with attendance are the responsibility of the attendee.

Event Postponement: Should the event be postponed attendee registrations will automatically be transferred to the new date, with attendees having the option to transfer their registration to another party up until 48 hours from the event start date (per the event terms and conditions). The event cancellation and refund provisions in above will take effect from the new confirmed date.

Enforced Restrictions: Should attendee participation in the event be impacted by government enforced restrictions (such as border closures, lockdown, or mandatory quarantine) a full refund will be given, where the attendee is directly impacted (i.e., located in a state where mandatory lockdown is in affect).

Change of event format: The organiser reserves the right to change the delivery format of the Conference at any time should they believe it necessary for the health and safety of event participants. Full or partial refunds will be at the organiser’s discretion.

Disclaimer for Conference materials

The information presented at the Event is prepared for general information only and does not in any way constitute recommendations or professional advice.

While every effort has been made and all reasonable care taken to ensure the accuracy of the information contained in Event materials, this information should not be used or relied upon for any specific purpose without investigation and verification as to its accuracy, suitability and applicability by a competent professional person in this regard.

Subject to any applicable law, including the Australian Consumer Law,:

  • ACER, its officers and employees and the authors’ or presenters of the materials do not give any warranties or make any representations in relation to the information provided at the Even and t(a) will not be held liable or responsible in any way; and (b) expressly disclaim any liability or responsibility for any loss or damage costs or expenses incurred in connection with their publication by any person; and

  • Without limitation, this includes loss, damage, costs and expenses incurred as a result of the negligence of the authors, presenters or officers and employees of ACER. The information in these materials should not be relied upon as a substitute for independent due diligence, professional or legal advice and in this regard the services of a competent professional person or persons should be sought.

Copyright

No part of the Conference recordings or presentations may be reproduced in any form without the written permission of the Australian Council for Educational Research.

Privacy and data collection

ACER is committed to protecting your privacy and handling your personal information in a responsible manner in accordance with the Privacy Act 1988 (Cth).

This Privacy Statement outlines how ACER collects, uses, discloses, and protects your personal information during and after the Conference.

Consents

This Privacy Statement contains CONSENTS you give to ACER in respect of your personal information and its collection (sensitive information and recordings) and uses (direct marketing). Should you not wish to give all or any particular consent you may use this email address INSERT EMAIL ADDRESS or use the contact details in ACER’s privacy policy referred to below.

Collection of personal information

As a result of you registering or participating in the Conference ACER will collect your personal information.  Personal information is that information or opinion that tends to identify a particular individual such as name and date of birth.

ACER may collect the following types of personal information from Conference participants:

  • name;
  • contact details (email, phone number, address);
  • professional affiliations and job title;
  • photographs and video recordings; and
  • any other information you provide to acer during the registration process or throughout the Conference.

The only consequence of you not providing your personal information to ACER your application to participate in the Conference may not be able to be processed and it may impact upon the extent of your participation in the Conference.

Use of personal information

ACER will only collect, store, use and disclose your personal information for the purpose of processing your application for, administering and promoting the Conference. This includes possible photography, audio, and video recording when you enter an area of the Conference where such is occurring (the Purpose).

By entering the Conference premises, YOU CONSENT to such recording media and its release, publication, exhibition or reproduction. Should you not wish to give this consent please use the contact details specified in the privacy policy indicated below.

Sensitive information

ACER, in pursuing the Purpose, may collect your sensitive information such as membership of a professional association. By ticking the box below YOU CONSENT to ACER collecting, using, storing and disclosing your sensitive information as specified in this Privacy Statement.

Disclosure of your personal information (including sensitive information)

ACER may disclose your personal information (including sensitive information) to:

  1. ACER contractors which may assist ACER in pursuing the Purpose from time to time;
  2. ACER professional advisors, including accountants, lawyers, and auditors; or
  3. where ACER is required to do so by law, to government agencies, or individuals appointed by government,.

Transfer of personal information out of Australia

ACER will not transfer your personal information outside of Australia.

Photographs and recordings

By attending the Conference, YOU CONSENT to being photographed, filmed, or otherwise recorded. These images and recordings may be used by ACER for promotional purposes, including but not limited to, marketing materials, websites, social media, and future event promotions. If you do not wish to be photographed or recorded, please notify us in advance at [Contact Email] or inform our staff at the event.

Direct marketing

YOU CONSENT to ACER using your personal information to contact you with promotional materials and other information that may be of interest to you regarding future events and related opportunities. You can opt out of receiving such communications at any time by following the unsubscribe instructions included in our emails.

Your rights

ACER will abide by the Privacy Act 1988 (Cth).

You have the right to:
1.      inspect your personal information;
2.      request amendment of your personal information; and
3.      make complaint in respect of a breach of your privacy.

To exercise any or all of the above rights please review ACER’s privacy policy locatable at: http://www.acer.org/privacy which sets out the processes of how you may attend to the same.

Contact

Please contact the Conference team with any queries at researchconference@leveragemsolutions.com.